Douglas Alexander is calling for homeowners across East Lothian to prepare for winter by following advice from experts at SP Energy Networks.
Ahead of potential adverse weather conditions, SP Energy Networks has been engaging with 3.5 million homes and businesses. This critical safety campaign forms part of a wider UK roll-out of communication to customers, giving vital advice on how to stay safe and supported during a power cut.
By engaging with households, they aim to help households better understand what to do if the lights go out, who can access extra support through the free Priority Services Register, and the measures SP Energy Networks takes every day to keep communities safe and the power flowing.
To get prepared ahead of adverse weather, SP Energy Networks’ recommends:
- Save the 105 number in your phone or write it down somewhere safe.
- Keep a torch and some new batteries nearby.
- Charge your phone and any power packs.
- Have some extra blankets or warm clothes read
SP Energy Networks is also encouraging those who may need extra support in the event of a power cut – including people with medical equipment at home, those over 60, households with children under 5, or anyone who feels they could use additional support – to sign up to the Priority Services Register. This free service provides tailored help and proactive updates when there are problems in a customer’s area, as well as offering a 24/7 dedicated helpline number to contact.
Douglas Alexander MP said:
“As winter approaches, it’s vital that everyone in East Lothian takes a few simple steps now to stay safe and well if severe weather strikes. Storms and freezing temperatures can come quickly but preparation is the best way to protect ourselves and our families, so I welcome SP Energy Networks’ efforts to give households this critical advice.
“These actions can make all the difference in keeping our community connected, warm, and reassured during the colder months. I encourage everyone to take a few minutes today to get winter ready.”
Kendal Morris, Customer Services Director at SP Energy Networks, added:
“At SP Energy Networks, keeping our customers safe and supported is our top priority. While power cuts are rare, being prepared can make a big difference. That’s why we’re working to deliver vital safety messaging directly to homes across Scotland to make sure everyone has clear, practical advice on what to do if the lights go out.
From knowing the national 105 number to signing up for our free Priority Services Register, this vital information helps customers feel confident and reassured that they’re ready for any eventuality this winter.”
For more information and guidance on how to prepare for a power cut, visit www.spenergynetworks.co.uk/powercut